Logo Pintas

Need technical
support?

We offer on-site computer assistance, remote and telephone assistance for public entities, companies and individuals. The remote assistance service is available in different plans, to choose from according to your wishes.
Put us to the test! The first ten minutes are for free.
Download the software

Software assistance

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Installation, updating, set up, refreshing and the maintenance of the operating system and installed software.

Virus removal

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Control and removal of viruses, malware, rootkit, adware and other potentially dangerous software. Rebooting of a system after it has become infected.

System cleaning

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Removal of unused applications, cleaning of Windows registry, defragmentation of hard disks.

Local networks

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Installation and local network configuration (LAN).

Peripheral device installations

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Installation and set-up (printers, scanners, optical scanner, etc.).

Computer training

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Training course and practice/tutoring about the use of a computer.

Personal computers are tools that today have become fundamental at home and at work. It is necessary to make sure they are running, intervening immediately when something wrong is detected.

At Pintas, we offer consular and information technology service to government administrations, schools, libraries, businesses, professional and private on a personal computer (PC desktop, Notebook, Ultrabook, Mini PC, Micro PC), peripheral device software (printers, scanners, webcams, optic lenses, etc..), cabled wire and wireless, NAS.

Choosing the right counseling service and assistance, you can count on Pintas for trustworthy and rapid support.

For more information or details on purchasing the service consult our Plans and don’t hesitate to contact us.

Our Plans

Free Plan

FREE/10 minutes
  • 10 minutes of free remote computer assistance
  • (after 10 minutes, you can decide whether to interrupt the assistance session or switch to a paid plan)

Daily Plan

€40,00/per hour
  • 1 hour of remote support
  • No right to call

Monthly Plan

€70,00/per month
  • Up to 2 hours of remote assistance per month
  • No right to call
  • Software update
  • Preventive maintenance

Yearly Plan

€650,00/per year
  • Up to 3 hours of remote assistance per month
  • No right to call
  • Software update
  • Preventive maintenance
What is remote assistance?
Remote assistance is a service which, using the internet, permits the technician to intervene on your computer as if they were physically present.
How can I obtain remote assistance?

To get remote assistance all you have to call is +39 0782 076010, purchase a prepaid assistance plan and download the necessary Pintas Assistance software. The software does not need to be installed. Once the software is open, the technician will ask again if you authorize the use of the tool and you can begin your remote assistance session.

Do I need to have an internet connection?
Yes. In order to access the remote service feature you must have an internet connection.
Can I remove the software for the remote assistance?
Of course you can remove the Pintas Assistence software at any time, all you need to do is place the file in the wastebasket.
Can I get more information on the services and the prepaid plans?
Of course! Get in touch with us, we will work together to find the best solution for your needs.

Do you need support?

Contact us